Shipping policy

We aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below.

Shipping Areas

We currently ship within Egypt only.

• Cairo & Giza

• Outside Cairo & Giza (Other Cities)

Delivery Time

• Cairo & Giza: 3–5 business days

• Outside Cairo & Giza: 5–7 business days

Delivery times are estimates and may vary due to weather, holidays, or courier delays.

Shipping Fees

• Shipping fees are calculated and displayed at checkout based on your location.

• Any additional fees (if applicable) will be communicated before shipping.

Order Processing

• Orders are processed within 24–48 hours after confirmation.

• For prepaid orders, processing starts after payment confirmation.

• For Cash on Delivery, orders are processed after order verification.

Delivery Attempts

• Our courier will attempt delivery using the contact details provided.

• If the customer is unavailable or unreachable, delivery may be rescheduled.

• Repeated failed delivery attempts may result in order cancellation.